FAQ's
Frequently Asked Questions (FAQ's)
Are your products genuine and authentic?
Yes! We only source products from trusted manufacturers and authorized distributors to ensure authenticity and quality. Every item you buy is 100% genuine.
How do you ensure product quality?
All our products go through strict quality checks before being displayed in-store or online. We prioritize safety, durability, and performance.
Do your products come with warranties?
Yes. Most electronics, appliances, and selected items come with a manufacturer’s warranty. Warranty terms vary by product, so check the product description or ask our staff.
Can I inspect the product before buying?
Absolutely! You can examine products in our store before purchase. For online orders, we provide detailed images, specifications, and customer reviews to help you make an informed choice.
What should I do if my product is defective or damaged?
If your product is defective, damaged, or not as described, contact us immediately. We offer repairs, replacements, or exchanges according to our return policy.
Can I get after-sales support?
Yes! Our customer service team provides support for installation, troubleshooting, repairs, and guidance to ensure your product works perfectly.